DIRS.INFO The most relevant business & tech news

☆ Eleia Maria Torres: A missing New Mexico infant has been found and a suspect in her disappearance is in custody, FBI says
▼ + stars: | 2024-05-06 | by ( Paradise Afshar | ) edition.cnn.com time to read: +2 min

CNN —A 10-month-girl police said was abducted from a New Mexico park Friday after the death of her mother and another woman has been found and a suspect is in custody, the FBI announced Monday morning. The bureau did not provide further details on Eleia Maria Torres’ condition and the suspect was not immediately named. The women, both 23, were found with “apparent gunshot wounds” on the ground near a minivan, the police statement said. At the scene, officers also discovered “an infant car seat, an infant stroller and a small baby bottle at the scene,” and began searching for a young child, police said. “Through interviews with family members, investigators learned Samantha Cisneros was the mother to the young female child found at the scene and was also the mother to a 10-month-old child, Eleia Maria Torres,” the news release said.

Persons: Eleia Maria Torres, Samantha Cisneros, Eleia’s, Taryn Allen, stroller, ”, “, Clovis, ” Raul Bujanda, CNN’s Christine Sever Organizations: CNN, FBI, Eleia, Sunday . Police, FBI Albuquerque Division Locations: New Mexico, Covis, Albuquerque, Amarillo , Texas

☆ Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target
▼ + stars: | 2024-04-29 | by ( Madeline Stone | ) www.businessinsider.com time to read: +4 min

Read previewShopify is planning a reorganization of its Support division, and employees worry cuts are on the way. He said that Support teams working with Shopify's largest enterprise merchants would not be affected. OpenAI recently hired Glen Worthington, Shopify's former vice president of global support, to lead its own customer service operations. Jen Bebb, previously Shopify's director of global merchant and product support, left the company in March when Worthington left. Clovis Cuqui, who previously led support as Shopify's VP of merchant acceleration, announced his departure in October.

Persons: —, David Kohl, We've, Kohl, we're, crafters, Shopify, OpenAI, Glen Worthington, Shopify's, Jen Bebb, Worthington, Clovis Cuqui Organizations: Service, Business, WordPress Locations: Philippines, Canada, mstone@businessinsider.com

☆ Biden admin, US ports prep for cyberattacks as nationwide infrastructure is targeted
▼ + stars: | 2024-04-17 | by ( Lori Ann Larocco | ) www.cnbc.com time to read: +6 min

Anne Neuberger, Deputy National Security Advisor for Cyber and Emerging Technology, cited President Biden's signing in February of an executive order to strengthen the cybersecurity of U.S. ports . The nation's port system is the main point of entry for trade, employs 31 million people, and generates over $5.4 trillion for the U.S. economy. One of the key areas of concern for the Biden administration and the executive order is the security of Chinese-manufactured cranes. Biden administration officials recently warned the nation's governors about the threat to water systems. Isles said it is important to identify the critical safety and business systems at the nation's ports.

Persons: Seroka, Gene Seroka, Anne Neuberger, Biden's, Biden cybersecurity, Neuberger, Biden, Christopher Wray, Google's, Mandiant, Adam Isles, order's rulemaking Organizations: Department of Transportation Maritime Administration, Security Operations Center, National, Technology, Biden, Coast Guard, U.S, Mitsui, FBI, Congress, Chertoff Group, American Association of Port Authorities, CNBC, Port Locations: Angeles Harbor, United States, of Los Angeles, of, Angeles, U.S, China, State, Texas, Muleshoe, Cannon, Clovis , New Mexico, Iran, Pennsylvania, cybersecurity, Port of Los Angeles

☆ I'm a conservative who was born and raised in California. I moved to Arizona for political reasons but only lasted 3 months.
▼ + stars: | 2024-04-14 | by ( Erin Snodgrass | ) www.businessinsider.com time to read: +5 min

She only stayed in Arizona for three months before realizing she wanted to return home to California. When you say you're from California, they think of LA, San Francisco, and San Diego. I'm a retired police dispatcher and believe crime needs to be punished, and I don't think it is here in California. But I don't live politics every day, and they did. When you're born and raised in California, you need to be in California.

Persons: —, Jayne Ashton, I'm, Benson, You've, Paul Harris, It's, I've, Ashton, Matt Blank, shouldn't Organizations: Service, Business, Walmart, Safeway, Foods, California Locations: Homeland , California, Benson , Arizona, Arizona, California, Bloomington, San Bernadino County, San Francisco, San Diego, But California, Tennessee, Tuscon, Tucson, Hemet, Riverside County, Tehachapi, Southern California, Clovis, LA, Los Angeles

☆ OpenAI poaches Shopify's former head of support as the e-commerce giant's support org faces a shake-up
▼ + stars: | 2024-04-09 | by ( Madeline Stone | ) www.businessinsider.com time to read: +3 min

He's the latest among a string of leaders in Shopify's support organization to leave. Shopify's work with AI has incorporated large language models, including those developed by OpenAI. Shopify's Support organization has undergone some leadership changes in recent months. Jen Bebb, previously Shopify's director of global merchant and product support, left the company in March when Worthington left. Miqdad Jaffer, who led companywide AI initiatives as a director of product at Shopify, joined OpenAI's product staff in March.

Persons: OpenAI, Glen Worthington, Worthington, Shopify, Toby Shannan, generalists, Jen Bebb, Clovis Cuqui, Worthington isn't, Miqdad Jaffer Organizations: Business, OpenAI, Operations, Engineering, LinkedIn, WordPress Locations: Shopify, OpenAI, mstone@businessinsider.com

☆ Beyoncé collaborator Willie Jones got his start on ‘X Factor.’ Now he’s featured on ‘Cowboy Carter’
▼ + stars: | 2024-03-29 | by ( Alli Rosenbloom | ) edition.cnn.com time to read: +2 min

CNN —Willie Jones first popped onto the music scene as a young contestant on the singing competition “X Factor” in 2012. He sang a rendition of Josh Turner’s “Your Man” for his audition, making it through to the live rounds before he was eliminated. Signed with Sony Music, he’s singing his own songs these days that blend the sounds of country music and R&B. He’s joins other emerging country music artists of color featured on “Cowboy Carter,” including Shaboozey, Tanner Adell, Brittney Spencer, Tiera Kennedy and Reyna Roberts. And I just, I need to get through thisOr just get used to it‘Cause time heals everythingI don’t need anythingHallelujahI pray to herI pray to her

Persons: Willie Jones, Beyoncé, Cowboy Carter, ”, Simon Cowell, Britney Spears, LA Reid, Demi Lovato, Josh Turner’s, Jones, he’s, He’s, Tanner Adell, Brittney Spencer, Tiera Kennedy, Reyna Roberts, “ Organizations: CNN, Sony Music, Block Party Locations: Shreveport , Louisiana, Clovis

Broadly, the poll shows support for Israel and the Biden administration's handling of the situation ebbing slightly further across the board. The poll shows 33% of Republicans now say Israel’s military response has gone too far, up from 18% in November. The poll shows 35% of U.S. adults now describe Israel as an ally that shares U.S. interests and values. Thirty-six percent of U.S. adults say the U.S. is not supportive enough of the Palestinians, up slightly from 31% December. A similar share of U.S. adults say that about negotiating the establishment of an independent Palestinian state.

Persons: Melissa Morales, “, ”, Morales, Biden, Israel, they're, ” Morales, John Milor, Milor, ‘ ’, what's, Joe Biden, Sarah Jackson, ” Jackson, Yemen’s, they’ve, ” Milor, ___ Organizations: WASHINGTON, Associated Press, NORC, for Public Affairs Research, Biden, That's, Republican, Israel, Jan, Democratic Locations: U.S, Gaza, Israel, Runnemede , New Jersey, Clovis , California, Jordan, Hamas, Chicago, United States, New Jersey

That shift appears to come mostly from Republicans: 59% now say too much is spent on Ukraine aid, but that’s down from 69% in October. Nonetheless, the Republican resistance to continued Ukraine aid remains strong. Then last week, it passed a stopgap funding measure that keeps the government operating through early next year, but with no additional Ukraine aid. “It’s a big lump sum.”Four in 10 U.S. adults say Ukraine is an ally that shares U.S. interests and values. About half of Republicans say Ukraine is a partner that the U.S. should cooperate with, but say it is not a nation that shares U.S. values.

Persons: Joe Biden, ”, Eric Mondello, Mondello, Paula Graves, “ Putin, Graves, He’s, who’s, ” Graves, Biden, Lloyd Austin, don’t, John Kirby, “, Mitch McConnell, Dakota Sen, John Thune, Mike Johnson —, Johnson, Pearson, Peter Einsig, Einsig Organizations: WASHINGTON, —, Associated Press, NORC, for Public Affairs Research, Capitol, Republicans, America, U.S, White, National Security Council, White House, Senate, Republican, Ukraine, Kyiv, Democratic, GOP, AP Locations: Washington, Kyiv, Ukraine, Russia, Fountain , Colorado, Clovis , California, Israel, Russian, America, ”, U.S, Ky, Dakota, United States, Tulsa , Oklahoma

☆ How Air Force commandos train to protect VIPs in combat zones
▼ + stars: | 2023-11-02 | by ( Jake Gabbard | ) www.businessinsider.com time to read: 1 min

In the US Air Force, there are fewer than 100 active members of the special-operations security force known as DAGRE, or Deployed Aircraft Ground Response Element. These specially trained airmen work in tandem with teams from the Army Green Berets, Navy SEALs, and more to provide security for VIPs, conduct airfield surveys, and apprehend oppositional forces that pose a threat. Insider observed a DAGRE training exercise at Cannon Air Force Base in Clovis, New Mexico, to see how these air commandos are taught to keep hostile environments safe.

Organizations: US Air Force, Army Green Berets, Navy, Cannon Air Force Base Locations: Clovis , New Mexico

☆ Residents of a New Mexico ski town oppose a planned new Starbucks. The construction site has caught fire twice.
▼ + stars: | 2023-10-23 | by ( Alex Bitter | ) www.businessinsider.com time to read: +3 min

A planned Starbucks location in Taos, New Mexico, has caught fire for the second time in two months. It will be the first free-standing Starbucks store in Taos, which has opposed the chain in the past. AdvertisementAdvertisementA planned Starbucks store in Taos, New Mexico, has reportedly caught fire for the second time in as many months. AdvertisementAdvertisementThe location, which would be the first free-standing Starbucks cafe in Taos, faced opposition from local residents. Residents raised concerns in 2018 when the first Starbucks location in the town opened, the News reported.

Persons: —, Eddie Joe Abeyta Organizations: Taos News, Service, Taos Fire, US, of Alcohol, Tobacco, Firearms, Explosives, New, Fire, News, Walmart, Residents Locations: Taos , New Mexico, Taos, New Mexico, Clovis , New Mexico

☆ Shopify is getting a new head of customer support amid an AI-centric shift for the division
▼ + stars: | 2023-10-06 | by ( Madeline Stone | ) www.businessinsider.com time to read: +3 min

Shopify's head of customer support, Clovis Cuqui, is departing after more than eight years at the e-commerce company. Cuqui's departure comes amid a period of change for the division , which troubleshoots issues for the millions of merchants using the e-commerce platform. "I look forward to continuing this work in lock step with our incredible crew of 1000s of Support Advisors and team members." The division is also working on a new, enterprise level of support as more large merchants have joined Shopify. Shopify also has been hiring outsourced customer-support representatives through the company TaskUs, many of which are in the Philippines, Insider previously reported.

Persons: Clovis, Glen Worthington, Kaz Nejatian, Worthington, Cuqui, Shopify, Bobby Morrison Organizations: LinkedIn, Support Advisors, Bobby Morrison . Company Locations: Philippines, mstone@insider.com

☆ 18,000-year-old stone tools are among the oldest found in the US, more evidence that humans lived in the Americas during the Ice Age
▼ + stars: | 2023-09-26 | by ( Jenny Mcgrath | ) www.businessinsider.com time to read: +5 min

Archaeologists found stone tools humans used to butcher animals in what's now Oregon. AdvertisementAdvertisementAncient hunters used a rock-shelter in the Oregon desert to butcher camels, bison, mountain sheep, and horses during the Ice Age. In 2012 and 2015, archeologists found blood-stained stone tools buried below teeth from the extinct animals. The stone tools were below fragments of animal teeth, and both were covered by volcanic ash. "It's a really high-quality tool stone," O'Grady said.

Persons: —, Patrick O'Grady, O'Grady, " O'Grady, Nancy Pobanz, Thomas W, Stafford , Jr, it's Organizations: Service, University of Oregon Museum of Natural, Age Swiss, Swiss Army, US, Coopers Locations: what's, Oregon, Mount St, Helens, Swiss, North America, Siberia, Canada, Idaho, Rimrock, Paisley, North, South America

☆ Shopify has conducted quiet layoffs in recent weeks. Big AI plans have workers worried a larger cut is on the way.
▼ + stars: | 2023-07-31 | by ( Madeline Stone | ) www.businessinsider.com time to read: +3 min

Shopify workers are worried about another mass layoff. Shopify workers are once again bracing for another mass layoff. Much of the chatter around potential layoffs has centered on Shopify's Support org, which is responsible for troubleshooting issues for the company's millions of merchants. One Support employee told Insider that after viewing the town hall, they felt their firing would be inevitable. Shopify's first round of layoffs last July hit its Support division hard, and the company conducted a second round of layoffs in May.

Persons: Shopify, we're, Clovis Organizations: Company Locations: Ireland, Philippines, Shopify

☆ Leaked audio details Shopify's plans for AI-first customer support as workers fear they'll be replaced by AI
▼ + stars: | 2023-07-27 | by ( Madeline Stone | ) www.businessinsider.com time to read: +5 min

Shopify executives laid out their plans for an AI-first Support org during a recent town hall. The updates shared during the town hall provoked concerns among some support staff that they could be replaced by AI. The Support org is responsible for troubleshooting issues for Shopify's millions of merchants. The Support org is also using AI for translations, through a tool that staff began testing in June. Worthington struck an optimistic tone about AI's impact on both the Support org and the business world as a whole.

Persons: we're, Clovis, wasn't, Glen Worthington, Worthington, Harley Finkelstein Organizations: Twitter Locations: Shopify

☆ The beauty and terror of Oppenheimer's first-ever nuclear test explosion, in the words of those who witnessed it
▼ + stars: | 2023-07-25 | by ( Tom Porter | Mia Jankowicz | ) www.businessinsider.com time to read: +7 min

On July 16, 1945, at 5:29 a.m., the world's first nuclear weapon test was conducted in New Mexico. A photo made by a US Army automatic newsreel camera showing the test explosion of the world's first atomic bomb. An aerial view of the aftermath of the explosion at Trinity Test Site, New Mexico, July 16, 1945. The massive explosion of Oppenheimer's Trinity test was first explained away as an ammo dump explosion. Asked to describe his reaction to seeing the explosion, Oppenheimer quoted a verse from the Bhagavad Gita, a Hindu devotional text.

Persons: J, Robert Oppenheimer, Robert Oppenheimer —, Christopher Nolan's, —, Arthur Compton, Compton, Oppenheimer, Nolan, It's, Elsie McMillan, Edwin McMillan, Gadget, John Donne, Eddie Adams, Sam Allison, Marvin Wilkening, Brig, Thomas F, Farrell, William Spindel, I'm, Roger Rasmussen, Trinity Organizations: Manhattan Project, Service, Scientific, Manhattan, Hollywood, Atomic Heritage Foundation, Trinity, Institute for, Study, AP, US Army, Clovis, National Security Research Locations: New Mexico, Wall, Silicon, Socorro , New Mexico, Princeton , New Jersey, Gen

☆ 'Oppenheimer' fact v. fiction: A nuclear historian breaks down what the movie got right and wrong
▼ + stars: | 2023-07-21 | by ( Jenny Mcgrath | ) www.businessinsider.com time to read: +18 min

J. Robert Oppenheimer was an immensely complex figure, and the movie's based on a biography of him. Fact: Oppenheimer mocked Strauss about isotopesJ. Robert Oppenheimer testifies before the Senate in October 1945. Fact: A big thunderstorm delayed the Trinity TestOppenheimer (Cillian Murphy) stands next to the test bomb in "Oppenheimer." If it weren't for the atomic bomb, Oppenheimer would likely be best known for bolstering theoretical physics at the University of California, Berkeley. Fiction: Oppenheimer consulted Einstein about Teller's calculations(L-R) Tom Conti as Albert Einstein and Cillian Murphy as J. Robert Oppenheimer in "Oppenheimer."

Persons: Christopher Nolan's, Oppenheimer, Robert Oppenheimer, J, Alex Wellerstein, Kai Bird, Martin Sherwin, Wellerstein, Niels Bohr wasn't, Patrick Blackett, Bird, Sherwin, Blackett, Niels Bohr, Ernest Rutherford, Bohr, Oppenheimer's, Cillian Murphy, Abraham Pais, Baudelaire, e.e, cummings, who's, Haakon Chevalier, Peter, Peter Oppenheimer, Kitty, Haakon, Barbara Chevalier, Robert, Perro, Werner Heisenberg, peppering Bohr, Heisenberg, Strauss, David Hill, Lewis Strauss, Dwight D, David Inglis, Inglis, I've, Arthur Compton, Trinity Test Oppenheimer, Jack Hubbard, Leslie Groves, Hubbard, Feynman, Richard Feynman, I'm, Groves, Robert Serber, David Bohm, Philip Morrison, Willis Lamb, Hitler, Hartland Snyder, Kip Thorne, John Wheeler, Roger Penrose, Penrose, Murphy, Trinity, there's, —, Karl T, Compton, Stimson, Henry Stimson, that's, Harry Truman, Wallenstein, Einstein, Tom Conti, Albert Einstein, Melinda Sue Gordon, Edward Teller, Hans Bethe, Enrico Fermi, Bethe, Roger Robb, He's, Teller, Stanislaw Ulam, Gordon Dean, Charlotte Serber, Charlotte Serber's, she's, Serber Organizations: Service, Manhattan Project's Los Alamos Laboratory, Stevens Institute of Technology, Cambridge, Eisenhower's, Federation of American Scientists, Time, Atomic Energy Committee, Trinity Test, Trinity, Los, University of California, Clovis, National Security Research, Manhattan Project . National Security Research, FBI Locations: Wall, Silicon, England, Leiden, Holland, New Mexico, Perro Caliente, Los Pinos , New Mexico, Germany, Nazi, Denmark, Sweden, Los Alamos, Europe, Berkeley, Poland, Amarillo , Texas, Japan, Kyoto, Alamos

☆ Read the statement the US military used to cover up Oppenheimer's first nuclear test, claiming it was an ammo dump blowing up
▼ + stars: | 2023-07-21 | by ( Mia Jankowicz | ) www.businessinsider.com time to read: +4 min

After Oppenheimer tested his first nuclear bomb, local newspapers were fed a lie to explain the blast. The massive blast of the Trinity nuclear test was explained away as an ammo dump explosion. Get the inside scoop on today’s biggest stories in business, from Wall Street to Silicon Valley — delivered daily. Here's the full text of the New Mexico's Clovis News-Journal article from July 16, 1945:Blast occurs at Alamogordo Army Air BaseALAMOGORDO, N.M., July 16. N --- William O. Eareckson, commanding officer of the Alamogordo army air base made the following statement today: "Several inquiries have been received concerning a heavy explosion which occurred on the Alamogordo Air Base this morning.

Persons: Oppenheimer, Robert J, William O, Nobody, Eareckson, William Laurence, Vincent C, Jones, Laurence, newsmen Organizations: Trinity, Service, Clovis, Alamogordo Air Base, Manhattan, Silver City, Gallup, El, New York Times, US Army Center of, Times, Herald, Post, Alamogordo Army Air Base ALAMOGORDO Locations: Wall, Silicon, Nagasaki, Hiroshima, Japan, El Paso, Silver, Sorocco, Albuquerque, El Paso Herald, N.M, Alamogordo

☆ Shopify asks its customer-support staff to test new AI tools weeks after laying off thousands of employees
▼ + stars: | 2023-06-21 | by ( Madeline Stone | ) www.businessinsider.com time to read: +4 min

Shopify is asking some of its customer-support team members to test a translation bot powered by OpenAI's technology, weeks after a round of layoffs in May. This move is the latest in a series of AI experiments in the support division, which troubleshoots issues for Shopify's millions of merchants. The bot can recommend products sold by Shopify merchants based on shoppers' answers to a series of questions. It also recently launched a tool called Shopify Magic, which uses generative AI to write product descriptions. Shopify's support team underwent several changes this year.

Persons: Shopify, Jen Bebb, Shopify's, Harley Finkelstein, Tobi Lütke, Clovis Locations: Shopify

☆ Replanting the Amazon could slow global warming. Here’s why it’s hard
▼ + stars: | 2023-06-03 | by ( ) www.reuters.com time to read: +24 min

Milton da Costa Junior nosed his pickup through a remote stretch of the western Brazilian Amazon to check on his babies. Local authorities said the September 2021 incident, which Da Costa outlined in a police report that was reviewed by Reuters, is being investigated. Out of dozens of reforestation initiatives in the country, Rioterra and The Black Jaguar Foundation, a Brazilian-European group, are among the largest. Illegal invaders destroy in hours what it takes Rioterra or Black Jaguar a year to plant. In all, Black Jaguar has signed contracts with 26 farms and planted 326 hectares (806 acres) to date.

Persons: Milton da Costa, Da Costa, Carlos Nobre, Alexis Bastos, Rioterra, ”, Nobre, “, Bastos, Jamari, Dejesus Aparecido Ramos, it’s, ” Bastos, Jair Bolsonaro, Germany –, Bolsonaro, Luiz Inácio Lula da Silva, Black, Ben Valks, Valks, Leandro Silveira, Silveira, São, ” Valks, aren’t, Cristina Banks, Leite, Marcos Mariani, Araguaia, Mariani, Tânia Irres, ” Irres, Regina Molke, I’ll, Clovis, Black Jaguar, Aquaverde, Renato Franklin, “ Ben, ” Franklin, L’Oreal, da Costa, ” Da Costa, da, Spring, Clare Trainor, Catherine Tai, Lais Morais, Ilan Rubens, Lucy Ha, John Emerson, Marla Dickerson Organizations: Milton da Costa Junior, Toyota, Reuters, Black Jaguar Foundation, National Institute for Space Research, Rioterra, Cultural, Environmental Studies, Petrobras, “, Amazon Fund, Environment Ministry, United, United Arab Emirates, São Paulo, Global, Farmers, Brazil’s Central Bank, Brazil’s National Institute for Space Research, Imperial College London, Santana, Bolsonaro, United Nations, Space Agency, Copernicus, Sentinel Locations: Machadinho, Rondônia, Brazil, Germany, Brazilian, European, Manhattan, Lebanon, Nicaragua, Bastos, Porto Velho, droves, Rio, Black, Itapuã, Oeste, Norway, United Arab, Pará, Caixa, “, Costa, Syria, Paris, Santana, Araguaia’s, Clovis, Regina, United States, South, Geneva, Rio Preto, da Costa

☆ In California’s Heartland, a New Resistance Movement Is Taking Root
▼ + stars: | 2023-06-01 | by ( Mark Arax | ) www.nytimes.com time to read: +2 min

The campaign unearthed such racism that Black youths canvassing the Northside for Measure P were threatened. Measure P landed on the 2018 ballot. Sales-tax measures almost always require a two-thirds vote. Celedon’s legal counsel argued that because Measure P was initiated by citizens and not elected officials, only a simple majority was needed. Measure P, in its first year alone, raised $42 million.

Persons: You’re, they’d, ” Celedon, Mayor Dyer couldn’t, don’t, ”, Northsiders, we’ve, ” Garibay, Mayor Dyer Organizations: Southside, Civic, Blackstone, Community Medical Centers, Clovis Locations: Northside, they’re

☆ US FDA panel backs restricted use of AstraZeneca's prostrate cancer drug
▼ + stars: | 2023-04-28 | by ( ) www.reuters.com time to read: +2 min

April 28 (Reuters) - A panel of U.S. Food and Drug Administration advisers on Friday voted for the restricted use of British drugmaker AztraZeneca Plc's (AZN.L) experimental treatment, jointly developed with Merck & Co (MRK.N), for a type of prostate cancer. The FDA panel voted 11-1 with one abstention, in favor of Lynparza, in combination with other medications – abiraterone and prednisone or prednisolone – as a first-line treatment for a type of treatment-resistant prostate cancer in adult patients. They were withdrawn last year as second line of treatment for ovarian cancer patients after the FDA limited the use of PARP inhibitors and requested companies to pull the drug. Lynparza is already approved by the FDA to treat a type of breast cancer, ovarian cancer, as well as a different form of prostate cancer. Prostate cancer is the most common form of cancer among men in the United States with about 288,300 new cases in 2023, according to the American Cancer Society's estimates.

☆ Leaked documents show Shopify's customer service has 'deteriorated' as the company issues a 'Code Yellow' for its support team
▼ + stars: | 2023-03-10 | by ( Madeline Stone | ) www.businessinsider.com time to read: +5 min

Shopify declared a "Code Yellow" calling for improvements to the way its Support teams work. Shopify executives have declared a "Code Yellow" for its Support organization, saying it needs to improve customer service levels "that have deteriorated beyond acceptable ranges." Clovis Cuqui, vice president for merchant acceleration at Shopify, posted an explanation of the Code Yellow on Shopify's Workplace web page on March 1. Code Yellow is a preemptive intervention to make sure we don't ever need a Code Red." Shopify's Support teams have long been a source of pride for the Canadian e-commerce company.

☆ Tuesday Morning says it wants to close 265 stores as part of its bankruptcy filing. See if your local store is on the list.
▼ + stars: | 2023-02-15 | by ( Alex Bitter | ) www.businessinsider.com time to read: +30 min

Camarillo: Camarillo Village Square, 2450 Las Posas Road, Ste HCamarillo Village Square, 2450 Las Posas Road, Ste H Roseville: Fairway Commons Shopping Center, 5771A Five Star Blvd. San Diego: Pacific Plaza Shopping Center, 1772‐D Garnet AvenuePacific Plaza Shopping Center, 1772‐D Garnet Avenue Woodland Hills: Pride Shopping Center, 22950 Victory Blvd. Winston-Salem: Whitaker Square Shopping Center, 1947 North Pease Haven Road, Space #1947Whitaker Square Shopping Center, 1947 North Pease Haven Road, Space #1947 Matthews: Windsor Square Shopping Center, 9945 E. Independence Blvd. ; Westhill Village Shopping Center, 7525 WestheimerWeslayan Plaza West Shopping Center, 5442‐A Weslayan Street; Westheimer Commons, 12568 Westheimer Rd. ; Westhill Village Shopping Center, 7525 Westheimer El Paso: West Towne Marketplace, 6450 N. Desert Blvd., Ste.

☆ New Mexico asks court to overturn cities' abortion bans
▼ + stars: | 2023-01-24 | by ( Andrew Hay | ) www.reuters.com time to read: +2 min

The move comes after the New Mexico cities of Hobbs, Clovis and two surrounding counties bordering Texas passed ordinances in recent months to restrict abortion clinics and access to abortion pills. New Mexico Attorney General Raul Torrez filed an extraordinary writ in New Mexico Supreme Court to block the ordinances which he said were based on flawed interpretations of 19th century federal regulations on abortion medication. Right-to-life activists said the regulations remained valid under federal law and vowed to work on bringing such ordinances to more cities in New Mexico, the only state bordering Texas where abortion remains legal. New Mexico's largest cities of Las Cruces and Albuquerque have become regional destinations for women seeking abortions since the U.S. Supreme Court in June ended the nationwide constitutional right to the procedure. In direct response, New Mexico Democrats have drafted legislation to prevent cities from overriding state laws guaranteeing womens' rights to reproductive healthcare.

☆ Stocks making the biggest moves midday: Tesla, VF Corp, Marriott, MGM and more
▼ + stars: | 2022-12-05 | by ( Alex Harring | ) www.cnbc.com time to read: +3 min

United Airlines , Delta Airlines – United gained 4% following a Morgan Stanley upgrade to overweight from equal weight on the notion that 2023 could be a "goldilocks" year for the airline. Silvergate Capital — Shares dropped more than 5% after Morgan Stanley downgraded the crypto bank to underweight from equal weight, saying there is more revenue pressure following the FTX fallout. Signature Bank — The stock declined more than 7% after Morgan Stanley downgraded it to equal weight from overweight. Morgan Stanley expects funding costs to jump "significantly" over the next several quarters as Signature works to retain deposits from customers. Many Chinese stocks pared earlier gains, however, as the broader market sold off amid fears of aggressive monetary tightening.

Search resuls for: "Clovis"

25 mentions found